Privacy Policy
De Waele, Chris, located at Hazegrasstraat 20 A, 8300 Knokke-Heist, Belgium, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
De Waele, Chris
EU VAT: BE1022504516
Hazegrasstraat 20 A, 8300 Knokke-Heist, België
chris@customerdelightworks.com
Personal data that we process
De Waele, Chris processes your personal data because you use our services and/or because you provide us with these data yourself. Below you will find an overview of the personal data we process:
– First and last name
– Telephone number
– E-mail address
– Location details
– Data about your activities on our website
– Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at chris@customerdelightworks.com and we will delete this information.
For which purpose and on which basis we process personal data
De Waele, Chris processes your personal data for the following purposes:
– Sending our newsletter and/or advertising folder
– To be able to call or email you if this is necessary for our services to perform
– To inform you about changes to our services and products
– To deliver goods and services to you
– De Waele, Chris analyzes your behavior on the website in order to improve the website and the products and services offered to match your preferences.
How long we keep personal information
De Waele, Chris will not store your personal data longer than is strictly necessary to realize the goals for which your data is collected.
Sharing personal information with third parties
De Waele, Chris will not sell your information to third parties and will only provide this information if this is necessary for the implementation of our agreement with you or to meet a statutory obligation. With companies that process your data on our behalf, we have a processing agreement to ensure the same level of security and confidentiality of your data.
Cookies, or similar techniques, that we use
De Waele, Chris uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. De Waele, Chris uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information that has previously been stored using your browser settings. For an explanation, see: https://www.gegevensbeschermingsautoriteit.be/burger/thema-s/internet/cookies.
Cookies are also placed on this website by third parties. These are for example advertisers and/or social media companies. Below an overview:
– Google Analytics: Statistics and event tracking, 30 days
– Google Ads: Remarketing Tag, 30 days
– Facebook Pixel: Surfing behaviour, 30 days
Viewing, amending or deleting data
You have the right to inspect, correct or remove your personal details. You are also entitled to withdraw your permission for the data processing or object to the processing of your personal details by De Waele, Chris and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data modification or request to withdraw your permission or objection to the processing of your personal data to chris@customerdelightworks.com. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Please make sure that your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number (BSN) are blackened in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. De Waele, Chris would also like to point out that you have the possibility to file a complaint with the national supervisor, the Authority Personal Data. This can be done via the following link:
Belgische Gegevensbeschermingsautoriteit
Drukpersstraat 35, 1000 Brussel
https://www.gegevensbeschermingsautoriteit.be
E-mail: contact@apd-gba.be
Tel: +32(0)2 274 48 00
How we secure personal data
De Waele, Chris takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via chris@customerdelightworks.com.
